Saturday, July 13, 2013

Business Model Canvas Executive Summary

Pintrest is a tool for collecting and organizing things that inspire people.  Users can pin photos and videos to customized pinboards that can be viewed by other Pintrest users and shared via other social media platforms.  The firm, established in 2010, is estimated to have nearly 50 million users and was recently valued at $2.5 billion.
Humans are social and passionate creatures, and Pintrest is one of the few firms that operates squarely in these two spaces.  This is a unique advantage and their main differentiator over other social media platforms.  In addition, the typical Pintrest user, a college-educated female living in a household with an above average income, is a highly sought after customer segment.
The challenge the firm currently faces, and what will ultimately determine its future success or failure, is establishing revenue streams that will not “commodify its users passions" and alienate its loyal user base. One of Pintrest’s key partners, venture capital firms, has financed the firm’s phenomenal growth thus far and will no doubt be looking for a return on their investment in the near future.  Pintrest has recently made efforts to forge closer ties to companies and build a base for the introduction of money-making features.  Pintrest Web Analytics allows business to track how many people are pinning from their website, seeing their pins, and clicking their content.  Whether these are the first steps in developing a successful business model or the first missteps in killing a promising start-up, will be decided by the social and passionate users of Pintrest.

Business Model Canvas -- Pintrest

If you have trouble viewing my Business Model Canvas below, here is a link to the PDF.

Sunday, July 7, 2013

Business Model Canvas Executive Summary

             Strava builds online and mobile software that allows avid athletes to record, analyze and share their fitness endeavors. The firm, launched in 2010, targets competitive cyclists and runners who use the software for motivational and entertainment purposes.  Strava offers free and premium accounts, with over 90% of their revenues coming from the subscription fees paid by its premium account members (citation).
            Strava has a limited number of key partners and relies heavily on its internal design and engineering team to deliver a unique experience to its users.  A majority of its costs come from employing these individuals and supplying the technology needed to develop and improve its online and mobile software.  These two cost items are necessary in executing its key activities.
            Strava’s customer segments are a well-defined group of passionate and enthusiastic cyclists and runners.  The firm’s value proposition taps into this group’s commitment to physical fitness and addiction to a healthy and active lifestyle.  Its customer relationships are strong, as the software and mobile app are considered a trusted partner and resource to many of its users.  Despite is solid value proposition and loyal customer base, a large number of its current users are not paying for this service.  Strava must focus on retaining their current premium members and converting their free members to premium, fee-based accounts.
            Strava’s key resources will be of increasing importance in the near term.  Funding will be an issue since the firm is not yet profitable (citation).  In addition, employing a staff with the skills and expertise to grow its premium customer base will be absolutely necessary if the firm is to be successful in the future.

Business Model Canvas -- Strava


If you have trouble viewing my Business Model Canvas below, here is a link to the PDF.


Friday, July 5, 2013

Privacy

I have been thinking about internet privacy and its impact on online marketing in the future over the past few days.  As I mentioned in my last post, the push for increased internet privacy seems to be gaining some momentum.  I think everyone knows, and has come to terms to some extent, that their online activity is being analyzed by online marketers.  However, I think its quite possible that sweeping legislation could be established in the next few years that prohibits the tracking of individuals' online behavior.  There are steps already being taken in this direction.  The Right to Know Act (AB 1291) would require a company to give users access to the personal data the company has stored on them—as well as a list of all the other companies with whom that original company has shared the users' personal data—when a user requests it (source).  This law, if and when passed, wouldn't come close to stopping online marketers' efforts in finding the ideal customer for a particular ad, but, it is steps in that direction.

There is  actually a market for online privacy tools that helps to keep its users someone anonymous while on the internet and communicating.  The search engine DuckDuckGo doesn't save search histories and the mobile app TextSecure encrypts text messages over the air and on your phone.  This article, The Anonymous Internet: Privacy Tools Grow in Popularity Following NSA Revelations, talks about these tools and others.  The article also highlights the increase in downloads and usage of these tools since the NSA spying story came out a few weeks back.

Thursday, July 4, 2013

Numerati

The Introduction to the Numerati immediately reminded me of an NPR segment I heard earlier in the week on my drive home from work: Tools To Help You Hide Online Raise The Ire Of Advertisers.  The story talks about Mozilla and other browsers' efforts to improve cookie-blocking.  Cookies are little bits of code that get planted by websites on our browsing devices that let others track our online activity.  Online marketers use this data to make decisions about where and when to place ads that are specifically selected based on our recent browsing history.

I am sure this effort to make improve internet privacy has online marketers a bit worried.  They have spent years fine tuning their algorithms and statistical techniques and have learned a lot about our online buying tendencies.  I don't think the online advertising industry was too pleased with a few of the headlines over the past few weeks:

Barack Obama seeks to soothe relations with EU over NSA spying

Lawmaker 'disappointed' with Google's response on Glass privacy

FBI drone use renews privacy concerns

The more concerned people get about their privacy in general, the more likely in my mind that there will be a greater push for online privacy in the future.